We LOVE the updated user-end. The switch pages feature is WONDERFUL.
Karen Oliver, Senior Director, Community Resources
United Way of the Midlands, Columbia, SC
The thing that we like most about e-CImpact is that we can have multiple application processes open at the same time.
Nicole Shiner, Operations Manager, CI
United Way of Massachusetts Bay and Merrimack Valley, Boston, MA
Our volunteers were extremely happy about the online process. The software has cut our process down by several months.
Our time frames are still the same but we have to spend less time doing the actual work. We can do the other parts of our jobs. Our RIT (Resources Investment Cycle) still takes place over the same several months, but itr is a much easier process. We used to take 6 weeks from the application due date to the first review meetings to make sure the binders were correct. We were able to skip that and go straight into the RIT review. It takes less time to review each application and score them. We can now take a month break to do other part of our jobs and come back to it in April. Here are some comments from our volunteers from this week:
‘I LOVE having this electronically!!! My iPad is A LOT lighter than the binder!!’
‘First let me say I LOVE this electronic process. It was so much easier to review the applications and to do the scoring’
Adrienne Washington, Director, Resource Investment/Volunteer Center
United Way of Lancaster County, Lancaster, PA
The Seabrooks team is amazing and we are so happy that we made the decision to purchase the software. It gets better and better with each round of enhancements and the technical support is unparalleled in the software world. Having e-CImpact has transformed our work. We are a small staff of three, but since we came into the Seabrooks family, it feels like dozens. We get so much out of the system and out of our relationship with fellow e-CImpact users at LUWs across the nation.
Thank you, Seabrooks, for creating a great product, continuing to enhance it as it needs and processes change and for providing the opportunity for Community Impact staff to connect and share best practices and ideas. You guys rock!
Pfeffer McMaken, Senior Director, Community Investments
United Way of the Coastal Empire, Savannah, GA
Every one of my calls was answered with patience, attention to detail, and a solution. Most importantly, a bit of crisis management at times! Your support and guidance has made my work that much more enjoyable. Many thanks for going above and beyond in all that you do!
Sarah Lundquist-Harger, MSW, Community Impact Senior Associate
Capital Area United Way
In 9+ years I’ve never had a poor experience working with Seabrooks staff. Every single interaction is professional, personal and responsive. If the issue cannot be resolved immediately, Seabrooks quickly gets back to us with results. I wish all companies shared their customer service philosophy!
Damian Spence, Planning Research Associate
United Way of King County
Seabrooks not only helps build your grant process, they build ongoing relationships.
Beverly Phillips, Community Services Director
United Way of Hancock County
We recently switched our grant management system to e-CImpact. It’s like night and day. Seabrooks staff helped us streamline our application to make it easier for agencies. They LOVE using e-CImpact and thanked us for making the change. We can’t wait to share their feedback with our Board so they know the return on their investment. Priceless!
Denise Peters-Kauihou, Community Impact Director
United Way Blackhawk Region
“True Partnership: United Way of Greater Milwaukee has been working with e-CImpact developed and supported by a software company called Seabrooks for over 4 years. During that time Seabrooks has been a true partner. After the first year of UWGM’s Community Outcomes Project it was recognized by staff that a new tool would be required to help us collect, analyze and report on data. We turned to Seabrooks for help. Through many conversations it was determined that Seabrooks would be able to support our project. The economy hit and we were unable to pay for it. Seabrooks announced at their National Conference in June 2009 that they saw United Way of Greater Milwaukee’s vision and were going to move forward with the enhancement in-kind. Seabrooks will partner with RedRiver Systems to develop this new tool. Seabrooks, RedRiver Systems and United Way of Greater Milwaukee will work together over the next year to put the Client Measurement Sampling Tool into action. When people work together anything is possible!”
Nicole Angresano, Vice President, Community Impact
United Way of Greater Milwaukee