Fast, reliable responses
Your work is important, and you shouldn’t have to wait for days to receive help with your tasks. Seabrooks Support is committed to responding to your request within 4 business hours of receiving it (though you’ll rarely wait that long!).
Whether you are working in the system for the first time and aren’t sure where to start or are a long-time e-CImpact or i-CResults user who’s forgotten how to update something in the system, there is no silly question or foolish reason to reach out for help. Seabrooks Support is here for you.
How you like and as often as you need
We’re here to help via live chat, email, and phone every weekday from 9 a.m. to 6 p.m. Central. Need a little more hands-on help? Join us via video conference for one of our twice weekly Hands-on Labs. If you are a DIY-er, take advantage of training videos and online documentation 24-7. No matter how you prefer to reach out, our premium, unlimited Seabrooks Support is included with every subscription.
Team members who give a darn!
Whoa…strong language there, we know! When you reach out to Seabrooks Support, you can count on speaking with someone who knows you and your work. No anonymous tech support call center here. Just people you are familiar with and can rely on for answers, a friendly ear, and kind words.
Support for e-CImpact and i-CResults Administrators:
- e-Clmpact Administrator Site login page: admin.e-CImpact.com
- Give us a call at 214-254-4696
- Start a live chat using the chat icon on your Admin Site
- Email us at firstname.lastname@example.org
- Help yourself to Online Documentation by clicking on the e-Clmpact Support icon on your Admin Site.
- Join us for Hands-On Labs on Tuesdays and Fridays at 2 p.m. Central by clicking the Zoom link on the Admin Site homepage.